Privacy Policy

1. Introduction: We value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, store, and share your information when you use our platform.

2. Data We Collect: We collect personal data when you create an account, visit our site, or interact with our services and social media.

When you use the AI-tools on our platform: Your messages and course materials are sent to OpenAI for processing, but are not stored with them nor used for training purposes. See the terms of use and privacy of OpenAI: https://openai.com/policies/.

When you create an account for our Platform: We store the information asked for in order to provide access to our Platform and ensure your account is secured with your own individual password.

For users with a paid subscription (including those starting on a free trial), we also collect payment information to process access. However, as we cooperate with third-party payment providers like Stripe who operate independently from our systems, no complete payment data (such as full credit card numbers) is stored by us.

We also collect data about how you engage with the Platform, including which course materials and AI tools you interact with.

3. How We Use Your Data:

  • To provide and maintain our services
  • To improve performance and user experience
  • To communicate with you about updates, support, or marketing
  • To ensure security and prevent abuse
  • To comply with legal obligations

4. Legal Basis for Processing (GDPR):

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate interests (e.g., improving our services, preventing fraud)

5. Sharing Your Information:

  • Stripe – for payment processing
  • OpenAI – for AI-powered features
  • Google – for login and account-related functionality
  • Facebook – for login and account-related functionality
  • Other service providers under strict confidentiality agreements

6. Data Deletion Requests for Facebook and Google Users: If you signed up using Facebook or Google and want your data deleted, please email us at kontakt@studieven.dk with your Facebook or Google user ID.

7. Data Retention: We retain your personal data only as long as necessary for the purposes it was collected, including legal, regulatory, tax, accounting, or reporting requirements.

8. Security: We implement industry-standard measures to protect your personal data from unauthorized access, alteration, or disclosure.

9. Changes to This Policy: We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

11. Manage Consent: You can review or change your cookie preferences at any time by clicking Privacy Settings.

10. Contact: If you have any questions or concerns about this policy, please contact us at kontakt@studieven.dk